Privacy Policy

Privacy Policy

Effective Date: [01/03/2025]

At Quenchly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our services, you agree to the practices described below.

1. Information We Collect

  • Personal Information: Includes your name, email address, phone number, shipping address, and payment details when you make a purchase or sign up for our services.
  • Non-Personal Information: Includes browser type, IP address, device type, and other technical data collected automatically through cookies and analytics tools.
  • User-Generated Content: Includes product reviews, feedback, or queries you submit to our website.

2. How We Use Your Information

  • To process and fulfill orders.
  • To send order updates, promotional offers, or newsletters (with your consent).
  • To improve our website’s functionality and user experience.
  • To prevent fraud and ensure secure transactions.

3. Sharing Your Information

We do not sell your personal information. However, we may share information with:

  • Service Providers: Such as payment processors, delivery partners, and IT service providers to facilitate our services.
  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Opt out of promotional communications.

7. Contact Us

For any questions or concerns about your privacy, contact us at: [contact@myquenchly.com]

Terms and Conditions

Effective Date: [03/01/2025]

Welcome to Quenchly! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms.

1. Eligibility

By using our services, you confirm that you are at least 18 years old or have parental consent to do so.

2. Orders and Payments

  • All prices are displayed in [Insert Currency] and include applicable taxes unless otherwise stated.
  • Payment must be made at the time of purchase through approved payment methods.
  • We reserve the right to cancel or refuse orders due to errors, fraud, or other legitimate reasons.

3. Shipping and Returns

  • Shipping: Free shipping is offered on all orders. Delivery timelines will be communicated at checkout.
  • Returns: You may return products within 30 days of receipt in their original condition. Refunds will be processed to the original payment method.

4. Intellectual Property

All content on our website, including logos, text, images, and designs, is the property of Quenchly and protected by intellectual property laws. Unauthorized use is prohibited.

5. Limitation of Liability

Quenchly is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.

6. Governing Law

These Terms are governed by the laws of [Maharashtra India]. Any disputes will be resolved exclusively in the courts of [Maharashtra India].

7. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the effective date.

8. Contact Us

For any questions about these Terms, contact us at: [contact@myquenchly.com]

Acknowledgment

By using our website, you acknowledge that you have read, understood, and agree to these Privacy Policy and Terms and Conditions.